FAQ

For exhibitors

Here we have gathered the answers to some of the most common questions we receive from exhibitors. We hope you find what you’re looking for; otherwise, you’re welcome to contact us.

Moving in & moving out

Move-in
Monday, 1 February, 07:00–20:00
Tuesday, 2 February, 07:00–20:00

Show your entrance ticket at the door to receive your exhibitor badge. Access is via the loading entrance at Vågögatan 3, 164 40 Kista.

Move-out
Thursday, 4 February, 17:30–22:00 (empty packaging once the aisle carpets have been removed). Access is via the loading entrance at Vågögatan 3, 164 40 Kista.

Dismantling may not begin before the exhibition closes on the final day. During the first 30 minutes after closing, the venue will be cleared of visitors. For safety reasons, it is not permitted to bring empty packaging into the venue or open the loading gates to the loading area during this time.

All goods must be packed and placed on pallets or in roll cages when move-out is completed.

For questions regarding move-in and move-out, please contact
Nordic Expo Service:
kista@nordicexposervice.com
www.nordicexposervice.com

Move-in
Sunday 10:00-18:00
Monday 08:00 – 20:00

Move-out
Wednesday 16:00 – 22:00

Move-in
Tuesday 07:00 – 20:00

Move-out
Thursday 16:00 – 22:00

For questions regarding move-in and move-out, please contact
Nordic Expo Service:
malmo@nordicexposervice.com
www.nordicexposervice.com

Important information

Once you have booked your stand, it’s time to start preparing for your participation. All information about the fair, as well as important dates to keep in mind, can be found in this checklist.

To the checklist

21 October 2026, 09:30–10:30 – Exhibitor Meeting

6 November 2026 – Complete your profile in MyEasyfairs

15 December 2026 – Upload your data to participate in the official invitation

11 January 2027 – Price increase for stand orders

See all important dates in the checklist

You register your stand personnel yourself via MyEasyfairs. All stand personnel must be registered before arriving at the event. Here’s how:

  1. Log in to MyEasyfairs using the login details you received when booking your stand at the exhibition. Click “Forgot password” if you need new login details.
  2. Click on the exhibition you are exhibiting at.
  3. Select “Prepare your stand”, step 2 in the timeline in MyEasyfairs, and then “Register my stand personnel”. You will now be redirected to a new portal. Select “Personnel” in the menu on the left.
  4. Click “Add new” and enter the stand personnel’s details.
  5. Finally, you can choose to save the registrations or send them directly to your personnel using the buttons in the top-left corner.

Stand builders register on-site at the entrance.

FFCR does not allow stand construction or exposure exceeding 2.5 metres in height. Height exposure includes all stand construction and branding, such as banners, fabric banners, walls, signs or other advertising messages placed above 2.5 metres.

As an exhibitor, you can book hotel rooms at a discounted rate at VOCO Hotel close to Kistamässan. Book your stay here.

There is no separate parking area for exhibitors. We recommend using the parking facilities located both directly next to and in the vicinity of Kistamässan.

We are here for you and can assist with personalized marketing materials. We can also publish your guest articles about current issues, hot topics, exciting cases, news, or activities you will be hosting in your booth.

We reserve the right to decide what will ultimately be published in the fair’s channels. Please email the material to: jessica.karlberg@easyfairs.com

In our exhibitor portal MyEasyfairs, you can upload information about your company, your logo, contact details, register the stand staff, etc.

Through MyEasyfairs, you can also:

  • Invite your customers using your personal link
  • Register stand staff
  • Create logins for your colleagues so they can also edit the information
  • See which EasyGo package you have booked

Log in to MyEasyfairs here.

Need help navigating the system? See this guide.

The delivery address is Kistamässan’s loading area:
Kistamässan, Vågögatan 3, 164 40 Kista.

All goods must be clearly labelled as follows:
Event (FFCR) / Company / Stand number / Name and mobile number

Goods receiving hours
Goods can be received from: Friday, 29 January
Chilled/frozen goods can be received from: 12:00 on Friday, 29 January
All goods must be collected by: Sunday, 7 February. After this date, additional charges will apply.

Space in the refrigerated/frozen containers is limited. Please contact kista@nordicexposervice.com for more information.

Please clearly mark if your goods require refrigerated or frozen storage.

Incoming goods can be transported to your designated stand for an additional fee. The same fee applies to outgoing goods left at the stand. See current prices in the NES webshop. Oversized products, machinery or materials weighing more than 1 ton must be registered at least 2 weeks in advance. Goods arriving too early may be refused or stored for an additional fee.

Packing assistance can be ordered by contacting Kista Mäss-service:
Phone: +46 (0)8 506 650 00 (option 5)
Email: kistamasservice@easyfairs.com

Please place your order at least 2 weeks in advance.

Order additional furniture, equipment and design for your stand from Nordic Expo Service via the webshop.

The deadline for ordering stand equipment and other services is 11 January 2027. Orders placed after the deadline will be subject to an additional 30% fee. Cancellations or changes to orders made after the deadline will be charged at the full price.

Book lunch vouchers for your stand personnel via KM Company.

KM Restauranger holds the catering and alcohol licence for Kistamässan. This means that all orders for food and beverages must be placed through KM Restauranger.

Any alcohol found at the venue that has not been ordered through KM Restauranger will be confiscated.

For questions or to place an order for food and beverages, please contact konferens@kmcompany.se

Warmer leads

Visit connect

With Visit Connect, you get a powerful tool to turn meetings into business opportunities. By simply scanning the QR code on visitors’ Smart Badges (name tags), you collect valuable information — directly on your mobile device.

No lost business cards, no complicated list, just clear, actionable leads that you can quickly follow up after the fair.

your business card

smart badge

As an exhibitor, you will receive a reader at move-in to place on your stand wall to enhance the overall experience for our visitors. The reader is a wireless sensor placed in your stand.

When a visitor taps the reader with their smart badge, all the company information you have shared in your My Easyfairs is automatically collected. The information is compiled and sent in a consolidated email after the fair day ends.

Expect unexpected encounters

Find the right person with our matchmaking service

Fairs are all about meetings — and now we make it even easier to find the most valuable contacts! Our fair app features a smart matchmaking and networking service that helps you connect with new contacts even before you arrive.

Send contact requests to exhibitors or other visitors, schedule meetings, and plan your conversations in advance. And who knows — you might even receive a request from someone who wants to meet you!

Networking in a new, smooth, and inspiring way.

Maximize your presence
Maximize your presence
Maximize your presence
Maximize your presence
Maximize your presence

Maximize your participation

Generate more high-quality leads with our app

The FFCR Nordics app gives you as an exhibitor, full control throughout the entire event, from preparation to follow-up.

FFCR app finns att ladda ner på mobil
Maximize your presence
Maximize your presence
Maximize your presence
Maximize your presence
Maximize your presence

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